Terms and Conditions

Welcome to Fair Go Casino. These Terms and Conditions set out the rules for using our casino platform and explain the relationship between Fair Go Casino and each account holder. They apply when you register, access games, make payments or claim promotions. By creating an account and using the service, you agree to follow these terms and any conditions shown for a particular game, payment method or offer. Please read them before playing. If you do not agree with them, do not register or continue using your account. Access to the service also depends on your location and account eligibility.

Accounts and eligibility

Who can register

You must be at least 18 years old, or older if the law where you live requires it. You must also be permitted to use online casino services from your location. Access may be restricted in certain countries or regions.

Your account details

Register using accurate personal information and keep it up to date. Only one account is permitted per person. Do not share your login details or allow anyone else to use your account. You are responsible for activity carried out through it.

Identity, address and payment details may need to be verified, including before a withdrawal. Provide the requested documents through the available account or support channels. Withdrawals may remain unavailable until required verification is complete.

Using the service

Use Fair Go Casino only for your own lawful play. Do not create duplicate accounts, use another person’s payment method, attempt to interfere with games or misuse a promotion. Fraudulent activity, chargebacks and attempts to bypass account restrictions may result in account suspension or closure. Winnings linked to a breach of these terms may be withheld or voided.

You are responsible for checking that the games and payment options you select are available to you. Game rules and any applicable stake limits are displayed with the relevant game or feature.

Bonuses and promotions

Promotions are optional and may have separate terms, including eligibility rules, minimum deposits, wagering requirements, game restrictions, maximum bets and expiry dates. Read the conditions attached to an offer before claiming it. A bonus may be removed, and associated winnings may be voided, if its conditions are not met.

Only one active bonus may be used at a time where the offer terms require it. Duplicate accounts or other attempts to claim an offer more than once are not permitted.

Deposits and withdrawals

Available payment methods, minimum amounts, limits and any fees are shown in the cashier. Use payment methods that belong to you. A deposit must be accepted before its funds are available for play.

Withdrawal requests are subject to account verification, available balance, applicable payment limits and any active bonus conditions. Processing times vary by method. Banks, wallet providers or other payment services may apply their own charges or checks.

Questions and disputes

If you believe an account balance, game result, payment or promotion has been handled incorrectly, contact support with your account details and a clear description of the issue. Keep any relevant transaction references or screenshots. We will review the information available for the matter and respond through a support channel.

Changes to these terms

We may update these Terms and Conditions. The current version applies when you use Fair Go Casino, subject to any notice or effective date provided with an update. Review the terms from time to time. If you do not accept a change, stop using the service and contact support about your account.