Stay in Control

We are committed to safe, responsible play and practical protection for users of Fair Go Casino Responsible Gambling. We provide clear tools and straightforward rules so you can control how you play. Our aim is to keep gambling recreational by offering limits, breaks, and help resources. We encourage honest self-checks, settable controls in your account, and access to support services when needed. Use these tools to manage time, money and habits and reach out if you need extra assistance or a temporary pause from play.

Player Protection Principles

Fair Go Casino Responsible Gambling focuses on prevention, transparency and user control. We prioritise visible controls in the account area and plain language guidance. Safety measures are practical and optional so you can pick what suits your situation. Respect for privacy and dignity is central to how we provide help and tools.

Tools to Manage Gambling Activity

Deposit and Loss Limits

Set daily, weekly or monthly deposit limits to control spending. Loss limits can be applied to cap net losses over chosen periods. Limits are adjustable from the account settings and can be reduced immediately; increases may require a cooling period.

Time Limits and Session Controls

Use session timers and daily play limits to manage time on the site. Automatic session alerts notify you when a set duration is reached. You can set reminders to take breaks and enforce maximum session lengths.

Self-Exclusion and Time-Outs

Choose short time-outs or longer self-exclusion periods directly from your account. Time-outs lock play for a defined short term. Self-exclusion closes access for longer periods and prevents log-in until the period ends. Contact support to confirm any exclusion request.

Recognising Signs of Problematic Behaviour

Look for warning signs such as chasing losses, difficulty sticking to limits, hiding activity from others, borrowing to gamble, or increasing frequency of play. Changes in sleep, work or relationships linked to gambling are also indicators to act.

Practical Guidance for Staying in Control

Plan your play with budgets and time blocks. Only gamble with money you can afford to lose. Use deposit and session limits before you start. Take regular breaks and avoid gambling when stressed or under the influence. Review activity logs in your account to track spending and session length.

Access to Professional Help and Support Organisations

If you need professional help, contact local counselling services and national helplines. Seek confidential advice from trained counsellors, financial counsellors or health services. If immediate support is required, reach out to your local crisis services. We recommend using recognised support channels in your area and asking for a referral from health professionals when appropriate.